Privacy Policy

Address:
People Villa
Calle de las Higueras, 98
Rojales, 

Valencia, 

Spain

Last Updated: July 2025

Introduction

This Privacy and Data Usage Policy outlines how People Villa collects, uses, and protects your personal information. We strictly comply with applicable UK and Spanish data protection laws, including the General Data Protection Regulation (GDPR).

Personal Information Collected

We may collect and process the following information:

• Name and contact details (address, telephone number, email address)
• Identification details (passport, national ID) as required by Spanish law for guest registration
• Age information (used for vehicle insurance eligibility, pricing structures, and determining responsibilities within the villa)
• Payment information (only as necessary to process your booking)

Use of Personal Information

Your data is used solely for the following purposes:

• Booking confirmation and administration
• Internal marketing and promotional activities (special offers, newsletters, upcoming bookings)
• Compliance with legal obligations (guest registration and reporting to Spanish authorities)
• Ensuring appropriate pricing and determining eligibility for specific services (such as vehicle use)

We do not sell, rent, or lease your personal data to third parties.

Children's Privacy

We collect age-related information solely to categorise pricing and ensure proper use of villa facilities. Information regarding children or infants will never be shared externally unless explicitly authorised by their parents or legal guardians.

CCTV Usage

For your safety and security, People Villa is equipped with CCTV cameras:

• Perimeter cameras are active 24/7 for security purposes.
• Certain interior CCTV cameras can be manually switched off during occupancy to protect guest privacy.
• CCTV recordings may be shared with authorities if required by law or to investigate incidents involving safety or security.

Data Retention

We retain personal data only for as long as necessary for legal, financial, or administrative purposes. Data not required by law to be retained will be deleted within a reasonable period following your stay.

Data Security

We employ appropriate technical and organisational measures to ensure the security of your personal data. Access to your data is limited strictly to authorised personnel.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data where no longer necessary or legally required
• Object to or limit processing of your data

To exercise these rights, please contact us directly via the contact details provided below.

Third-Party Service Providers

We may employ third-party service providers (maintenance, cleaning, or vehicle management) who may have limited access to personal data strictly for the purpose of providing contracted services. These providers are legally bound to maintain confidentiality and to comply with applicable data protection regulations.

Changes to this Policy

People Villa reserves the right to update this Privacy and Data Usage Policy as required. Any changes will be communicated to you directly or published on our website.

Contact Information

For any questions regarding this policy or your data, please contact:

Data Protection Officer
People Villa
98 Calle de las Higueras, Rojales, Valencia, Spain
Email: bookings@twhholdings.net
Telephone +44 7789 938284

Thank you for choosing People Villa. We are committed to protecting your privacy and personal data, ensuring your stay is secure and enjoyable.